FAQs

STRICTLY OVER 18’s CHILDREN WILL NOT BE ADMITTED.

WHAT DO I GET?

Each ticket includes admittance to the event for one person, a festival glass and tasting notes . We also have entertainment and information from Gin Distilleries and samples from their stands.

DO I NEED ID

If you’re lucky enough to look Under 25, we may ask to see some form of photo ID

CAN I BUY TICKETS ON THE DOOR

Sorry, no, all tickets must be purchased in advance

TELL ME ABOUT MY TICKETS

If you have an account for the Fatsoma mobile App, then you will not need to print out your tickets, just present them on your device at the door. If you do not have the Fatsoma app, you will need to print your tickets and bring them with you. They are sent to you in the confirmation email when you purchase the tickets. The name on the tickets doesn’t affect who can use them.

MY EMAIL CONFIRMATION HASN’T ARRIVED

Please contact our ticket provider, Fatsoma, at support.fatsoma.com
and they can re-send the confirmation email to you. (Don’t forget to check your junk or spam folder!)

CAN I COME AND GO DURING THE SESSION

Of course, but remember you will need to take your glass with you.

CREDIT CARDS

We accept all debit and credit cards except American Express

LEGAL STUFF

We reserve the right to carry out photography and/or video recording at their events for publicity purposes and to reproduce images and footage on our website.
Please be aware that for your security, we may on occasion conduct bag searches on entry to the festival.
To ensure that everyone can have an enjoyable experience, we reserve the right to refuse admission to disruptive or aggressive attendees even if a valid ticket is produced. No refund will be issued in this case.
Only alcohol and / or food purchased from us may be consumed within the event. It is your responsibility to take care of all personal items. We will not be held responsible for any loss, theft or damage to personal belongings.
We reserve the right to change the venue and publicised contents of the event. We also reserve the right to cancel your booking due to circumstances out of our control. In this instance you will be either be offered a refund of the original ticket booking or the opportunity to transfer your ticket/s to another announced festival or session.